Skills & Competencies for Locksmith

Locksmith job profile

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JOB SUMMARY for Locksmith

Responsible for the maintenance, installation, repair, and troubleshooting of locks and keys.

JOB RESPONSIBILITIES for Locksmith

Duplicates keys and replaces and re-keys locks as necessary. May install or maintain emergency exit systems and electronic access equipment and devices. May design new key or lock systems for an organization. Maintains a thorough records of changes and additions to an organization's key systems.

Locksmith SALARY RANGE

BASE 50%
$52,992
TOTAL 50%
$53,030
Job Level
A03
Job Code
SC16000549
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Locksmith Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Locksmith skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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7 hard skills or competencies (industry competencies) for Locksmith

1 Industry Competency – Electronics Repair
Proficiency Level -2
Skill definition-Inspecting, testing, and repairing electronic devices using specialized technical knowledge and tools to ensure durability, efficiency, and safety.
Level 1 Behaviors
(General Familiarity)
Cites common electronic components such as resistors, capacitors, and transistors and their functions.
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Level 2 Behaviors
(Light Experience)
Adheres to safety regulations and protocols during electronic repairs, prioritizing accident prevention.
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Level 3 Behaviors
(Moderate Experience)
Analyzes and measures electrical parameters using diagnostic tools to identify malfunctions and anomalies.
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Level 4 Behaviors
(Extensive Experience)
Leads equipment or systems performance evaluation projects to determine required repair operations.
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Level 5 Behaviors
(Mastery)
Champions the use of the latest advanced technologies and procedures for the repair of complex next-gen electronics.
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2 Industry Competency – Maintenance Inspection
Proficiency Level -3
Skill definition-Diagnosing the condition of equipment to identify the needed repairs or maintenance to keep its good working condition.
Level 1 Behaviors
(General Familiarity)
Classifies different types of maintenance inspections, including but not limited to safety, plumbing, and HVAC inspections.
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Level 2 Behaviors
(Light Experience)
Carries out weekly preventative maintenance inspections of facility assets.
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Level 3 Behaviors
(Moderate Experience)
Assesses daily material inspections and minor maintenance to ensure equipment is in proper working condition.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages an electronic database to ensure proper maintenance and inspection of equipment across our facility.
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Level 5 Behaviors
(Mastery)
Champions the implementation of corrective action plans to optimize the costs associated with maintenance inspection.
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3 Locksmith - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Locksmith
Proficiency Level - 4
5 Competency for - Locksmith
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Locksmith

1 Job Family Competencies – Field Service
Proficiency Level -2
Skill definition-Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Level 1 Behaviors
(General Familiarity)
Cites the benefits and challenges in field service management.
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Level 2 Behaviors
(Light Experience)
Assists in the investigations of customer complaints regarding company products and services.
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Level 3 Behaviors
(Moderate Experience)
Adheres to policies and procedures in resolving customer issues requiring field service.
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Level 4 Behaviors
(Extensive Experience)
Determines pain points and improvement opportunities for field service delivery and operational efficiency.
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Level 5 Behaviors
(Mastery)
Builds and executes strategies to drive cost reduction across field services activities.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for developing safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Applies safety concepts in the workplace, including the proper use of personal protective equipment.
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Level 3 Behaviors
(Moderate Experience)
Drafts standard operating procedures to ensure seamless implementation of safety policies.
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Level 4 Behaviors
(Extensive Experience)
Delivers clear interpretation of safety policies, procedures, and reports to all junior managers and staff.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to drive continuous improvements in our safety policies and procedures.
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3 Locksmith - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Locksmith
Proficiency Level - 4
5 Competency for - Locksmith
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Locksmith

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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3 Locksmith - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Locksmith
Proficiency Level - 4
5 Competency for - Locksmith
Proficiency Level - 5

Summary of Locksmith skills and competencies

There are 7 hard skills for Locksmith, Electronics Repair, Maintenance Inspection, Hardware Troubleshooting, etc.
2 general skills for Locksmith, Field Service, Safety Policies and Procedures.
11 soft skills for Locksmith, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Locksmith, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.

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